Privacy Policy
Effective Date: September 3, 2026
Hilbun Pest Control respects your privacy and is committed to responsibly handling the personal information you provide to us. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, request service, or communicate with Hilbun Pest Control.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request an estimate or service, submit a website form, schedule an appointment, or otherwise communicate with Hilbun Pest Control.
This information may include your name, phone number, email address, service address, information about the pest or service you are requesting, and other information you choose to provide.
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies, analytics tools, or similar technologies.
How We Use Your Information
We may use information we collect to respond to inquiries and service requests, schedule and provide services, prepare estimates and invoices, communicate about appointments or existing services, maintain customer and business records, improve our website and customer experience, and protect our website and business from misuse or fraud.
We may also use information as reasonably necessary to comply with applicable legal, regulatory, accounting, or business requirements.
Service Providers
Hilbun Pest Control may use third-party companies and service providers to help operate our website and business. These may include website hosting providers, customer-management and scheduling systems, communications providers, payment processors, analytics providers, and other business-service providers.
These providers may receive information necessary to perform services on our behalf. We do not authorize service providers to use personal information for purposes unrelated to the services they provide to Hilbun Pest Control, except as permitted or required by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors interact with our pages, measure website performance, and improve our services and marketing.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.
How We Share Information
Hilbun Pest Control does not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business, respond to or fulfill your service request, process transactions, maintain our website and business systems, comply with legal obligations, or protect the rights and security of Hilbun Pest Control, our customers, and others.
Phone, Email and Text Communications
If you provide Hilbun Pest Control with a telephone number or email address, we may use that information to communicate with you regarding inquiries, estimates, appointments, services, billing, customer support, and other matters related to your relationship with Hilbun Pest Control.
If you consent to receive SMS/text messages, Hilbun Pest Control may send text messages regarding your inquiry, appointments, estimates, requested services, customer service, billing, or other service-related communications.
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Hilbun Pest Control directly.
Mobile phone numbers and SMS consent information are not sold or shared with third parties for their own marketing purposes.
Data Security
Hilbun Pest Control takes reasonable measures to protect personal information under our control from unauthorized access, use, disclosure, or loss.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate customer and business records, meet legal, tax, accounting, or regulatory requirements, resolve disputes, and operate our business.
When information is no longer reasonably necessary for these purposes, we may delete or anonymize it where appropriate.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or services that are not operated by Hilbun Pest Control.
We are not responsible for the content, security, or privacy practices of third-party websites. We encourage visitors to review the privacy policies of third-party services they choose to use.
Children's Privacy
Our website and pest control services are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13.
Your Privacy Questions and Requests
If you have questions about this Privacy Policy or would like to inquire about personal information you have provided to Hilbun Pest Control, please contact us using one of the telephone numbers below.
Changes to This Privacy Policy
Hilbun Pest Control may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or applicable requirements.
When changes are made, the updated policy will be posted on this page and the effective date may be revised.
Contact Hilbun Pest Control
Alabama Office
(251) 206-1245
Louisiana Office
(225) 313-0540
Hilbun Pest Control
Serving South Alabama and South Louisiana